Terms & Conditions

ONLINE ORDERS: Prices and specifications are correct at the time of publication but may be subject to alteration. E & OE. All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products and services ordered plus any delivery charges (as set out in the delivery section of the website).

ONLINE ORDERS: Payment can be made by any of the methods specified in the payment section of the Website and payment will be debited and cleared from your account when the order is created. You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason authorise payment to us, we will not be liable for any delay or non-delivery.

We reserve the right to cancel/not accept an order if:

We have insufficient stock to fulfil the order.

We do not deliver to your area.

One or more of the goods ordered was incorrectly described or priced on our Website.

The payment transaction is not authorised.

You do not provide us with your real name, payment details, including your card address, your delivery address if different from your card address, e-mail address and telephone number.

ONLINE ORDERS: If you decide to cancel your online Made to Order or Special Order product it is unlikely that we can sell it to another customer at the full selling price. We therefore reserve the right to charge a cancellation fee of 40% of the order value. In respect of these products our usual refund policy does not apply and products cannot be returned or exchanged unless faulty. For products purchased on line, you have the right to cancel orders that are NOT Made to Order or Special Order by notifying us in writing (including email) before delivery, or within 14 calendar days of receiving the goods. This excludes for hygiene reasons  beds/mattresses/mattress toppers and pillows which have been taken out of their original sealed packaging, made to order/special order items, any items which are not returned with their full original packaging and any items which have been used. Please follow the procedure relevant to the delivery method used to deliver your product.

 WARDROBES- All our wardrobes are FREE STANDING and are fully assembled into a room of your choice.  By placing your order with Clickon Wardrobes Ltd, you are agreeing that you fully understand all our wardrobes are free standing and NOT fully fitted.

Returns Policy: The refund will be in the same form of payment originally used for the purchase. The customer is responsible for return postage costs.  
The refund will be processed within 10 days of the goods arriving back with us. If the product returned is not in a fully re-saleable condition or the packaging is damaged/missing, we reserve the right to refuse a refund on the item, or deduct up to 50% of the original selling price from the refund amount. This does not affect your statutory rights.